Global Critique Service Private Limited

Privacy Policy

Your Privacy Matters to Us

Global Critique Panel, operated by Global Critique Service Private Limited (“Global Critique Service”, “we”, “our”, or “us”), is a private limited company registered in India with its office at Sector-5, Dwarka, New Delhi – 110059, and is part of the Global Critique Service worldwide group of companies.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you register as a panelist, participate in surveys, or use our website and related services.

1. Why We Collect Your Information

We collect personal information primarily to conduct market research. When you join our panel, a contractual relationship is formed between you and Global Critique Service, governed by this Privacy Policy and our Terms & Conditions.

Your information allows us to:

  • Match you with relevant surveys

  • Manage panel membership

  • Deliver rewards and incentives

  • Ensure data quality, fraud prevention, and platform security

We may also collect information based on your explicit consent, such as when you voluntarily participate in surveys or provide additional profile details.

2. What Personal Data We Collect

We may collect the following categories of information:

Personal & Contact Information

  • Name, age, gender, date of birth

  • Email address, phone number, postal address

Profile & Demographic Information

  • Education, profession, income range

  • Lifestyle preferences and interests

Survey & Research Data

  • Responses to surveys, polls, and research activities

  • Open-ended responses and feedback

Device & Technical Data

  • IP address, device type, browser type

  • Operating system, location (country-level)

  • Cookies, logs, and usage data

Sensitive Personal Data

Sensitive data (such as health, political opinions, religion, or ethnicity) is collected only with your explicit consent, and participation is always optional with a “prefer not to answer” option.

3. How We Use Your Information

Your information may be used to:

  • Operate and manage your panel account

  • Invite you to relevant surveys

  • Credit points and fulfill rewards

  • Conduct research analysis and reporting (anonymized)

  • Prevent fraud and ensure platform security

  • Communicate important updates and notifications

We do not sell your personal data and never use it for advertising or direct marketing.

4. Children’s Privacy

If surveys involve participants under 18 years of age, we require verifiable parental or legal guardian consent before participation. Children’s data is handled with additional care and protection.

5. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze platform performance

  • Prevent fraud and duplicate participation

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

6. Device Data & Digital Fingerprinting

To ensure survey quality and prevent misuse, we may collect non-identifiable technical information (device type, screen resolution, browser data). This information is used only for quality control and fraud prevention and is not used to personally identify you.

7. Data Retention

We retain your personal data:

  • As long as you remain an active panel member

  • Up to 7 days after account deletion (unless legally required)

Certain records related to rewards or contests may be retained longer to comply with legal or financial obligations.

Survey responses are anonymized and dissociated from personal identifiers wherever possible.

8. Data Security

We implement strong technical and organizational security measures, including:

  • Secure servers and encryption

  • Restricted access controls

  • Regular audits and monitoring

We follow internationally recognized security standards, including ISO-aligned practices.

9. Automated Decision-Making

Certain processes (such as survey eligibility or fraud detection) may involve automated systems. You have the right to:

  • Request human review

  • Challenge automated decisions

  • Receive an explanation of the logic used

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request data deletion or portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
📧 privacy@globalcritiqueservice.com

11. Regional & Legal Rights (CCPA / CPRA / GDPR)

Residents of certain regions (including California and the EU) have additional rights under applicable data protection laws. We honor all valid requests in compliance with these regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and material updates may be communicated via email or platform notifications.

Last updated: 2025

Contact Information
Global Critique Service Private Limited
📧 panelsupport@globalcritiqueservice.com
📍 New Delhi, India